Derek J Kevin

We had a remarkable vacation at Hyatt. The staff in all locations was fantastic. The food and drink were good, and all the swimming pools were terrific. My only nitpick is that the front desk doesn't keep track of things and doesn't write stuff down.

I know this is beyond my reach, but I expected more for what I spent. Firstly, a staff member didn't ask me what I felt during my stay. I hope the manager can make improvements. Notably, the air conditioning in my room was less than cold, so I had to leave my balcony exposed.

My stay here was relaxing, aided by the beautiful beach environment, friendly staff, and luxurious indoor facilities. It was a wonderful experience for my wife and me regarding personal review. Also, the restaurant menu was delightful!

If you love the combination of singing, music, dancing, eating, drinking, playing games, and being silly, then Xoximilco Xcaret is the best choice to do it all. That's the reason why I'm writing this review because I'm satisfied with the service provided.